emeryAI conducts the initial digital contact in B2B as a conversation.

A conversational touchpoint is an AI-powered digital contact point where website visitors can converse directly with your company. This creates a dialogue with an AI that acts and responds within the guidelines of your brand. Instead of just reading, clicking, and filling out forms, visitors ask questions, specify their requests, and are guided to the appropriate next step.

The emeryAI interface is embedded as an overlay on your website and opens there with a click—or it runs as a standalone campaign front end. Tone, attitude, and decision-making logic are built right in. emeryAI sounds like you and argues like your sales team—no generic answers. Every response is generated from the content you provide—from your website to the expert knowledge of your specialized departments. You control what emeryAI knows. Every conversation reveals what visitors really want: intentions, objections, and questions.

Your website — previously a channel that mostly broadcasts — is becoming a channel that receives, interprets, and responds individually.

A chatbot follows a script. emeryAI feels like your brand and thinks like it.

emeryAI understands natural language, recognizes intent within context, and generates responses that no one has written before—directly from your brand’s knowledge and identity. emeryAI embeds values, language, and tone. Every response stems from this identity. It’s not generic, but rather a consistent expression of your brand.

While a chat widget remains a functional add-on, emeryAI becomes an integral part of your digital presence—the next generation of how people interact with your brand online.

Less than you think — but more than a tool setup.

We will start together with Data Readiness: your knowledge, your processes, your brand identity — structured and made accessible. From this, your Branded AI Interface is created in a compact process lasting several weeks, with a dedicated project team on both sides.

In the end, you are not users of an AI solution. You are the architects of your own AI infrastructure.

At emeryAI, data protection isn't just a policy—it's built into the architecture.

All conversation data is stored exclusively in German data centers. Each workspace is isolated at the database level – no tenant sees another tenant's data. You determine who has access. Control remains with you at all times.

GDPR compliant. By design, not by default.

No. emeryAI doesn't replace your CRM. It complements it.

CRM systems manage contacts from the moment a lead is generated. These are usually filled out via a form—anonymously, out of context, and late. emeryAI starts earlier: It conducts the conversation directly on your website, understands the inquiry, and qualifies the lead through dialogue—long before anyone clicks “Send.”.

What arrives in the CRM isn't an anonymous click. It's a contact with context: who is asking, what interests them, where they are in the decision-making process — plus a complete conversation summary for your sales team.

Your sales team picks up where emeryAI left off.

Web analytics shows what a visitor did. emeryAI shows why.

Click paths, page views, time spent on site—these metrics reflect behavior, not intent. emeryAI fills exactly this gap. Every conversation reveals which topics truly engaged a visitor, where uncertainty arose, and what caused them to hesitate.

For your sales department, this means a fundamentally different starting point: not “this page was viewed three times” - but “this prospect is comparing two options and is unsure about the topic of security.”

Web analytics shows the way. emeryAI reveals the meaning behind it.

For a typical company, the investment in emeryAI in the first year is roughly equivalent to the cost of two sales development representatives—salary only, not including full overhead. The difference: emeryAI conducts conversations around the clock, with no training period, no employee turnover, and complete documentation of every contact.

The exact model — setup fee, base fee, usage component — depends on the scope and complexity of your offering. We will discuss the exact details before you make a decision.

Talk to us. We will tell you where you currently stand.

Live in weeks, not months.

The process runs in three steps: Align (Week 1–2) — We understand your business, define the use case, and source the knowledge from your content, offers, and real user questions. Validate (Week 2–4) — Dialogues, outputs, and handover points are tested with real data and iteratively refined. Go live (Starting in Week 4) — emeryAI is live, embedded in your website, and leads are flowing into your CRM in an organized manner.

The decisive factor: the scope of your knowledge—and how accessible it already is. Complex, multilingual knowledge bases or deep system integrations require more time.