Terms of Use

As of June 2026 | EU AI Act Art. 50-compliant

Use of the AI Assistant

1. What this assistant is

On this website, we use an AI-powered assistant from the emeryAI platform (Elevate GmbH, Munich). The assistant is based on emeryAI’s brand knowledge and automatically answers questions about our products, services, and offers.

2. No legal binding

The assistant's responses are automatically generated by an AI language model. They do not constitute legally binding statements, offers, contractual representations, or warranties on the part of emeryAI.

Despite careful maintenance of the knowledge base, AI-generated responses may contain errors, incompleteness, or outdated information. For binding information, please contact our team directly: [email protected].

3. Permitted Use

The Assistant may be used solely to obtain information related to emeryAI's products and services. In particular, the following is permitted:

  • Inquiries regarding products, prices, availabilities, and specifications
  • General Questions About emeryAI and Its Services
  • Contact and forwarding to the sales team

4. Prohibited Use

The following uses are strictly prohibited:

  • Attempting to manipulate, deceive, or force the AI system into an unexpected role (known as prompt injection)
  • Entry of unlawful, offensive, discriminatory, or harmful content
  • Automated access (bots, scraping) without prior written permission
  • Using the assistant's answers as the sole basis for business or legal decisions
  • Any attempt to compromise the technical infrastructure of the assistant

5. Disclaimer

emeryAI assumes no liability for damages resulting from the use of or reliance on the AI assistant's responses, unless such damages are due to gross negligence or willful misconduct on the part of emeryAI.

The availability of the assistant is ensured on a best-effort basis, but is not guaranteed. We reserve the right to modify, disable, or expand the assistant at any time.

6. Privacy Policy

For information about the processing of your data in connection with the use of the AI Assistant, please see our Privacy Policy under the section „AI Assistant (emeryAI)“: [Link to Privacy Policy].

7. AI Transparency

The assistant is configured not to conceal its nature as an AI system. If the assistant is unable to help during a conversation, you will be transferred to a human contact person.

Operator of the emeryAI platform: Elevate GmbH, Infanteriestr. 11a, Building B2, 80797 Munich | [email protected]

8. Changes to these Terms

emeryAI reserves the right to modify these Terms of Use for the AI assistant at any time. The most current version is available on this page.

Provided by emeryAI | [email protected] | www.emeryai.com